I bought a subscription for VideoScribe. (I presume I get access and use of Tawe as well...
I installed the Tawe app on my iPad and created a little animation that I was very proud of. When I did it the first time I was told "Here is 1 credit" and when I wanted to publish I was asked to login to my Sparkol account, and then was asked if I wanted to publish my Tawe animation on the sho.co cloud "for 1 credit". What is with this? If I do another animation and want to publish it will I not have a credit to publish with, and if so how could I get my animation off of the Apple iPad to import into a Powerpoint presentation or as a ordinary video that I could use in a Adobe Premiere video?
You do get Tawe included in your Sparkol subscription.
The important distinction here is between our desktop products and iOS/Android apps.
Your subscription covers the desktop (Windows/OSX) applications both of which can be downloaded and installed from https://my.sparkol.com/
With iOS and Android anything unlocked by purchasing must be brought In-App through the Apple/Play store so they can take their cut so we must sell the unlock/upload features of anything on there In-App and cannot include them therefore in the subscriptions sold on our own website.