The app would freeze every time I try to access the image library. I have to force quit. I tried a few things but to no avail. Does this happen to everyone?

no.

but you can take a look at this article from the instant answers page: http://help.videoscribe.co/support/solutions/articles/1000033720-library-images-will-not-preview-or-load

-Mike (videoscribe user)

 

Tried it and didn't work. The problem is as soon as I click on the library icon, the screen freezes and the apple spinning wheel begins. Then I have to force quit and restart, which then repeats the behavior.

re-read the part that says "Delete the Image Library" .
You do it with videoscribe closed.

-Mike (videoscribe user)