The pictures are fine, the text is fine. The only problem is the size of the arm/ hand. Here is link to the video to show the problem of little hand and huge hand.
Sorry, Mike, I forgot to say thank you for looking at the issue. I'm using version 2.3.5.
Thanks for the offer of help, Mike. My guy saved the first set (huge) not realising about the 50 by 150 pixel limit. The tiny hand is saved at that size.
Just to throw some hopefully helpful information into the mix for you.
It looks to me like the larger hand is not aligned very well. You can set in VideoScribe what part of the hand will trace over the path in an SVG file and this is done by clicking on the image from the edit hand window and moving the hand around so it's aligned with the cross in the middle of the window.
Also we use to have a standard Santa Hand in an earlier version of VideoScribe so I have attached a scribe with that hand on it below. May be useful and should provide a much more stable option for you.
Thanks everybody. The fiver guy tried 1000 by 1000 but it was too big. Next he is trying 500 by 1500 as I misread the original instructions. I'm not sure that I should be trusted with technology. Otherwise, I will use the existing Santa hand, it's just that folks want a white glove with the red and furry sleeve. They want something like the attached only with a Santa hand.
Changing the image from 1000x1000 to 500x1000 may or may not change your
results at all I haven't tested non-square images. Feel free to try it. It is not what I suggested.
Note: In case there was some confusion, I did not recommend 500x1000. I wrote "500 to 1000 pixels" as a suggested range. IE 500x500, 600x600, 800x800, 1000x1000...
As discussed in the link I provided, the dimensions 1000x1000 are not
the problem. If the hand is too large, the solution that is known to
work is for you (or your artist) to keep the same image height and width, but scale the hand smaller within the
-Mike (videoscribe user)
I have had a guy at fiverr.com trying todo some work on pics so that I can use my Santa hand but they either come in too big or way too small. Is there a fix that I can suggest to him? We are both tearing out our hair and I'm already bald. Thanks for any help you can give.
You can see the problem in the attached file.