no puedo ingresar y estoy en linea

Hi,

You did not provide enough information for me to guess the problem.

Maybe this article will help: http://help.videoscribe.co/support/solutions/articles/1000033700-videoscribe-won-t-open-error-message-without-an-internet-connection-you-can-only-log-in-with-your-

customer support may have additional suggestions.