Hi there. I recorded a voiceover for the scribe but I do´nt know how to make it play when the scribe is playing. Plus, I didn´t hear anything in the voiceover. I used a microphone in the microphone jack in my computer so I don´t know why everything is silent. Can someone please check my scribe and let me know if yuo can hear my voiceover and what I´m doing wrong?
Also, where is the chat option of videoscribe where >I can chat real time to someone when I need help? I found it once and it was really helpful. Kajabi has this function and it really helps me learn the program.ççThanks!
It would be difficult to troubleshoot your microphone, your computer and videoscribe based on the information you provided.
follow the audio tutorial to see what is working correctly and what is not: http://help.videoscribe.co/support/solutions/articles/1000033726-record-a-voiceover
contact page: http://help.sparkol.com/support/solutions/articles/1000043157
customer support days and hours are mentioned on the contact page.
-Mike (videoscribe user)
I have developed a 12 min training video and am now trying to add the voice over.
I have high speed wifi at home but the record voice over icon takes over 2 minutes to upload (each time) making it impossible to use for multiple recordings sound bites on a 12 min video.
I thus tried importing a pre-recorded voice clip off my computer but this doesnt work either as there appears to be no way to align the voice clip with the sequence of scribe play. I am finding this to be a major deal breaker for me and am thinking of moving to another platform if I cant get this resolved?
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