I just changed computers, and was under the impression that my files were stored in the cloud. But now I find that all my scribes can not be accessed from my new laptop. Did I just delete all my scribes by un-installing videoscribe from my old laptop? And if yes, is there anyway to recover them?
Thanks for any advice
Thanks Mike, much appreciated. I re-installed and found everything there. Now starting to also upload them into the cloud / dropbox
By default VideoScribe saves your work to the base folder which is on your local machine. There is a cloud icon on the save screen though and click that and it'll be saved to your online cloud folder and accessible from any machine you log-into as well as downloadable from https://my.sparkol.com/online-scribes
same thing happened to my scribe I have lost all of my videos 54 videos, can I recover them back asap?
A support ticket has been raised for your query.
Please respond to this via your Sparkol account on the Help site here.