I finished a one minute project in Videoscribe and I wanted to upload it on sho.co, since it's fast and I can download my projects in mp4. The problem is: it's been more than 24 hours and the video it's still being processed. This never happened before and it's getting frustrating, especially if I have clients who need their video fast.
Is there a problem with sho.co? Will it get fixed?
I can't answer your question. But, I am having the exact same issue. My video is just over 2 minutes long. I created by VideoScribe on the iPad app and have a free acct.
Hoping I can upload it as I spent a lot of time creating the video......
Hi Guys. We did have some problems overnight but we redirected considerable extra resources and the backlog is now clear. Sorry for the delays!
I am having the same problem with a very short video that I created yesterday.
There was an announcement on the help site yesterday that there was a technical issue with sho.co, and it was catching up with a backlog of renders, which could take a bit of time.
If you're still waiting for your scribe, render it locally instead
Thanks very much - all sorted
Hi guys, any issues with uploading videos on sho.co?
I have a 3 minutes video running for several hours already ... please help!
There are no issues with sho.co. If your project still isn't loaded, raise a support ticket and the team can further assist