Why cannot save video in cloud?

Hi,

I'm not sure what problem you are trying to describe.

1) Videos do not save to the cloud.

2) If you are a free user you can only render video directly to youtube, facebook , or powerpoint.

3) If you are a pro user you can save video to your hard drive in several formats or you can render it to sho.co

4) A scribe WORK FILE.... SHOULD save to cloud if you have an active internet connection.

5) If you are unable to your work file to the cloud, there may be a problem with your scribe. save and close your scribe then make a small scribe using only a few images from the library and try to save that to the cloud.  If that works then restart videoscribe and try to save you larger project to the cloud.

Here are some tips to figure out what might be causing problems with your scribe: TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)

also check out the INSTANT ANSWERS page for official troubleshooting information.


-Mike (videoscribe user)