Hey, i have a video and want to record a voice over. When I do the reocrding everything seems fine, but when I finally play the video I can not hear the voice over...? and yes my microphone and the audio on my computer works well...

Hi,
In case you may be missing a step, check out this tutorial video starting at about time index 1:10

http://help.videoscribe.co/support/solutions/articles/1000189866-add-a-voiceover-or-soundtrack-bootcamp-session-4

otherwise, are you able to take a screenshot of how the voice recording menu looks when you are recording (and attach it here)?

 

-Mike (videoscribe user)

 

Hi Nicolas,

As Mike said I would watch the bootcamp video just to make sure you are following all the steps correctly. There is also a Record a Voiceover Instant Answer which may help.

If you're still having issues you can save your scribe to the online cloud directory and raise a ticket naming your scribe in the description. That way one of the support team can access the scribe and take a look for you.

Hope that helps

Barry

Sparkol Support