Hey, i have a video and want to record a voice over. When I do the reocrding everything seems fine, but when I finally play the video I can not hear the voice over...? and yes my microphone and the audio on my computer works well...
-Mike (videoscribe user)
As Mike said I would watch the bootcamp video just to make sure you are following all the steps correctly. There is also a Record a Voiceover Instant Answer which may help.
If you're still having issues you can save your scribe to the online cloud directory and raise a ticket naming your scribe in the description. That way one of the support team can access the scribe and take a look for you.
Hope that helps