So I'm trying to use a song but whenever I click it, it wont open. It still says "no track selected."
M
Mike Metcalf
On Sun, 13 Sep, 2015 at 2:23 PM
Previous versions of videoscribe had problems with uppercase MP3 filenames. I don't know if that is still the case. For example, if your file is named "music.MP3" change it to "music.mp3" and I'd recommend using only letters and numbers in the file name just to be safe.
Have you tried a different mp3?
-Mike (videoscribe user)
Joe Clarke
On Mon, 14 Sep, 2015 at 10:54 AM
Admin
Hi Brian,
Sorry you have this issue.
I have attached a short example MP3 for you to test.
Can you confirm whether you are able to use this MP3?
Brian Yatco
So I'm trying to use a song but whenever I click it, it wont open. It still says "no track selected."