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registering users for team of 5

 HI videoscribe community,

We purchased a license for a team of 5 recently and then received a spreadsheet to register the team of 5. Now that I have gathered all the information necessary I can't find a way to return the spreadsheet to have the team registered and get started.

Have searched my inbox of a welcome message from videoscribe after subscription but none found.

Please advise.

Did the spread sheet arrive with an email that explained how to use it?

If not,can you send the spread sheet back to the same email from which you received it?

-Mike (videoscribe user)


yes I have sent it today.


Hi Annie.

I have converted this ticket to a support ticket as it will involve the discussion of the account.

Please check your email for further information.

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