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My download is taking so long

I've tried to publish my file on Facebook and YouTube, but at one point it stop working. What can I do?
Tips to solve it yourself: TIPS to Avoid or Fix Videoscribe freezes, crashes, slowdowns, failure to export, or erratic behaviours.

or save your work online and raise a ticket to tell customer support the name of it so they can take a look at it.

-Mike (videoscribe user)


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