I paid for Sparkol PRO on the last day of my trial. I received my receipt but no additional instructions. When I try to login, I receive a message that I need an account and cannot use the Trial.
How do I login? Is there a different link for PRO?
Please also make sure you have an active internet connection when you are trying to login, if not the software will default to the trial version as it cannot ascertain your account type.
The VideoScribe app was discontinued some time ago (May 2015) and is now not supported. We have replaced this with VideoScribe Anywhere and VideoScribe Now which are new and separate products.
If you have paid to unlock camera roll publishing in the new VideoScribe Anywhere App then I would recommend using the restore purchases button on the payment screen in the app to re-sync it with your iTunes and pick up that purchase.