Sparkol Help

Topic not covered?

Start a new topic

Importing a new font


I have downloaded a font to my laptop that  want to use in my Videoscribe but it does not show in the list of available fonts.

I have tried removing and re-downloading videoscribe but nothing has workd.

Please help!


1 person has this question

We seem to have found the route of the issue. VideoScribe imports fonts which have a lower case first letter at the end of the list rather than in their alphabetical place. May have been something we overlooked as all the fonts we use have upper case first letters and therefore would not have been picked up in testing. 

It's been added to the bugs list and we'll investigate a fix in the future.

Thanks much Barry. 

Aku dan kamu

 Hello! I have installed in my laptop some fonts that doesnt appears in VideosScribe available fonts to add.

I have win 10 - 64 bits. In word works ok and its listed in alphabetical order.

I attach the Font in order that you can help me, please.

Thanks, Claudia


I used this software 2 years ago. Now i reinstalled and ordered 1 year subsicption, BUT, i cannot use my company font like i used to. What to do?

Hello guys

F-New versions can not recover external fonts inside the program

  For example: version VideoScribe 3.6.1169 
And other recent versions
What is the solution?

A new font system was introduced in June 2020 with v3.6, you can read more about this in the release notes.

We also cover more on this in the following 3 help pages - Supported languages and fonts, Historic fonts in VideoScribe and Write in unsupported languages



Login to post a comment