i am really mad , at first i paid 5,99 $ the app and then asked for 4.99 then i paid and when i opened it i could't do anything like the old app , then i downloaded the app on my laptop as a free trial and when i finished my work it says that i can't save it unless i bought it and i don't have a visa or a paypal or anything and no one can give me their crdit card what should i do i have a big project on monday i finished all ny work but now i am going to fail because of this problem please i need help what should i do can't this company make an exeption just untiol monday so i can complete my project what should i do i am really sad this project is killing me help me please , i really hate my stupid luck
I think that support usually works Monday through Friday during UK business hours.
thank you so much mike for replying but unfortunately I live in Kuwait not UK and my project on Monday sotime , I don't have any other solution
Sorry that you have had this problem with publishing your scribe - if you are using the free trial account on a desktop computer you can publish directly to Youtube, Facebook or as a PowerPoint file by clicking on the publish icon in the top right of the screen and selecting the option you want to use. If this is not working for you please contact our support team.
Also we're really sorry that you experienced issues with using the ipad app - if you need to raise this further you can email firstname.lastname@example.org and they will be able to look into this for you.
It looks like you will soon be able to revert the previous version of the APP:
-Mike (videoscribe user)
If you have already paid there is also a restore purchases button available during the payment process which will check with your iTunes account and re-sync any purchases made.