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cancel my payment please

I already cancelled my subscriptions before it paid for May. 

Please cancel my payment. 

I didn’t know my payment will be received every month. 

I didn’t want pay for April , either. 

I ask you to cancel the payment for May and April if it’s possible. 

I will wait your reply. 

Thank you . 

2 people have this question
This is the community (members helping members) help forum.
To contact customer support directly, you may want to: RAISE a TICKET

good luck!
-Mike (videoscribe user)


Hi Sonya,

I have converted this post into a ticket with our support team - one of them will reply to your request shortly.

I have the same problem! Please help me!

Hi Mary, please submit a support ticket with a description of the problem and we will look into this for you.

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