Publish and Share Trial Scribe : Account

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rebekah pineda

Started a topic Sun, 3 May, 2015 at 9:21 AM

I cant publish the trail scribe on youtube or save as a powerpoint file. Every time it takes over an hour to load and then will not be able to convert or connect at the last steps.

Help!

I am trying to share this project with a professor, but have no way to share. I would by the program, but am afraid it will never load.

-Rebekah

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Mike Metcalf

On Sun, 3 May, 2015 at 2:22 PM

Hi,
Problems like that are usually the result of oversized image files, elements spread too far apart, or excessive camera zoom settings.

TIPS to Avoid or Fix Videoscribe freezes, crashes, slowdowns, failure to export, or erratic behaviours.

-Mike (videoscribe user)

Matthew Cook

On Wed, 6 May, 2015 at 9:50 AM

If you have read the information that Mike posted and are still unable to publish the scribe, please save the scribe to your online directory (cloud icon), open a support ticket, let us know the name of the scribe and we can take a look at it for you.

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rifaldy ananta

On Wed, 20 Jul, 2016 at 5:53 AM

help ..i can't upload the video on youtube... how to save the project as the video?

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Mike Metcalf

On Wed, 20 Jul, 2016 at 10:28 AM

1) You have to be a paying member to publish your scribe as a video. If you are a paying member, then click the "publish" icon in the upper right corner of your screen to open the publishing window. next click the diskette icon near the lower left corner of the publishing window to save a video to your hard drive

2) if you are a free member, do what Matthew Cook suggested in his reply above: please save the scribe to your online directory (cloud icon), open a support ticket, let us know the name of the scribe and we can take a look at it for you.

3) or you could save your project as a .scribe file and attach it here if you want help from me or other videoscribe users

4) or you can try to solve the problem yourself: TIPS to avoid crashes, freezes, failure to render or erratic behavior (2015)

-Mike (videoscribe user)

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Publish and Share Trial Scribe

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