Hi,
stereo or mono?
what kHz?
what kbps?
You could upload the mp3 here if you want specific feedback.
No you don't need LAME based on the info you provided.
-Mike(videoscribe user)
Hi Mike,
Here's what I know:
ACC
Stereo (L,R)
44.100kHz
1.50MB
128.06 kbits/s
Thanks for your response.
-Sheri
I've tried everything except upscaling and no sound, It's still showing up as 4.8 seconds long when it is over a minute. When loading to audio, the audio window actually disappears when I click on the file locally to upload.
This is getting quite tiresome and I am regretting wasting my time and my collaborator's who recording the video.
Anything else to add, Mike? I appreciate your input.
Hi Mike,
I wanted to try upscaling, but the original file is on another computer. If I post the file here, can it be private? Thanks for your help. I see how active you are in these forums!
Best,
Sheri
Hi Sheri,
If you would like to post a file to the support team that you would like to keep private, please open a support ticket and we will be glad to help.
Hi Sheri,
Your file was playing OK in various media players but would not play in Audacity. I converted the file to an MP3 (MP3 to MP3) using Freemake Audio Converter and after doing that it worked in VideoScribe.
Hi Matthew,
I uploaded the new file via the audio link and it played! I published and can now see it on YouTube. I will figure out the recording process.
Thank you for being so very responsive. I am very impressed and grateful.
Best,
Sheri
Hey guys. Can you please try and upload this audio file for me? It's not working at all and when I put it on my scribe it shows up as 2 minutes long and plays with no sound.
http://freelancehustler.com/wp-content/uploads/2015/10/Freelance-Hustler-VSL.mp3
Hi,
When I go to that web address, I just get an error message that the file is corrupt. I cannot download it. (I might just be doing something wrong or need to change a browser setting. I'm not sure.) Can you attach the mp3 file to your next reply instead of providing a web address?
-Mike (videoscribe user)
Hey Mike, see here!
Tommy, not sure what was wrong with that MP3 but it wasn't quite formatted right. I could play it in Windows Media Player but not in any specific MP3 only player. Ran it though a file converter to make it an MP3 and now plays fine in VideoScribe.
Sheri Handel
I created an mps file with audio/music for one of my scribes. I tried loading it via the audio and music track sections, but it won't play anywher. Also it notes that the file is 4.8 seconds long when it is actually over a minute long.
The music and audio were recorded in Garage Band on a Mac and rendered in MP3 format. I am working on a Windows 8 PC. The MP3 file plays on its own outside of scribe.
I have not updated scribe to latest version yet.
I read that I would need a LAME add-in for Audacity, but since I did not record on Audacity, do I need that?
Help!