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Email verified,Still Can't Login


I've just start using Sparkol.

I Verified  my Email and properly logged in on website

but with same Email ID I can't login, It just keep loading and loading.

Help Plzzz

Thnx :)

Hi Ali,

A small number of Windows users have had trouble logging in to VideoScribe.

This may be because we recently tightened up our security.

If you can't log in, all you need to do is check your Internet Explorer settings to ensure that TLS (Transport Layer Security) is enabled:

1. Start Internet Explorer or enter 'Internet Options' via Windows Control Panel

2. Click 'Tools'/cog symbol and then 'Internet Options'

3. Click the 'Advanced' tab

4. Scroll down and ensure that all of the 'Use TLS x.x' options are enabled

5. Click OK/Apply

Once you've done this, please close and reload both Internet Explorer and VideoScribe. This should solve the issue.

If you're still having problems, please get in touch with our support team directly.

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