I restarted VideoScribe many times originally, which did not help. Now, eight hours later, I log back in and the full compliment of hands are now available. Did not reboot in between. Perhaps the server in the UK was down (Saturday afternoon-evening UK time).
Hi Dave, glad you have the hands back. We have checked and there were not any outages here.
Please let us know if it happens again.
I thought this was covered before, but I couldn't find it...
VideoScribe version 1.3.26, Mac OSX 10.8.5. Only four hands are visible in ether the object menu or the global menu. Computer is online, as evidenced by me connecting to this forum...
How do I get the full hand library back?