That problem usually indicates a problem with your scribe.
You could save your scribe with a new name, restart videoscribe and try again,
or you could save your scribe online and tell support the name of it if you want them to have a look at it.
-Mike (videoscribe user)
The website says "Make your own animation using our free, no obligation 7 day trial, plus keep all the videos you create!"
Ok. So I downloaded the free trial software, made a simple video, and tried to export it to see what the finished product will be like. I then received a message saying "You cannot export to a file while in your trial".
So, which is it?
You can keep the videos you create; they will either be on YouTube, Facebook or in a Powerpoint file.
Jessica Lui
According to the Videoscribe you can "Share to Facebook and YouTube" and "Share to PowerPoint"
See: http://help.videoscribe.co/support/solutions/articles/1000033687-compare-videoscribe-licence
However, whenever I try to export, it does not work. It simply has a blank screen and says "preparing video information", but never actually exports to facebook, youtube or powerpoint.
Any suggestions