Free trial does not allow export : Account

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Jessica Lui

Started a topic Fri, 5 Dec, 2014 at 12:32 AM

According to the Videoscribe you can "Share to Facebook and YouTube" and "Share to PowerPoint"

See: http://help.videoscribe.co/support/solutions/articles/1000033687-compare-videoscribe-licence

However, whenever I try to export, it does not work. It simply has a blank screen and says "preparing video information", but never actually exports to facebook, youtube or powerpoint.

Any suggestions

M

Mike Metcalf

On Fri, 5 Dec, 2014 at 12:37 AM

That problem usually indicates a problem with your scribe.

You could save your scribe with a new name, restart videoscribe and try again,

or you could save your scribe online and tell support the name of it if you want them to have a look at it.

-Mike (videoscribe user)

S

Steven Cholerton

On Fri, 28 Sep, 2018 at 1:22 AM

The website says "Make your own animation using our free, no obligation 7 day trial, plus keep all the videos you create!"

Ok. So I downloaded the free trial software, made a simple video, and tried to export it to see what the finished product will be like. I then received a message saying "You cannot export to a file while in your trial".

So, which is it?

M

Mike Metcalf

On Fri, 28 Sep, 2018 at 4:04 AM

Yes that seems confusing. Maybe they could add a link to a more specific list of features.

Free trial users can only create videos on facebook, youtube and powerpoint, and they do get to keep all of the videos they create.

But I think you need a subscription if you want to save video files directly to your hard drive.

-Mike (videoscribe user)

Matthew Cook

On Fri, 28 Sep, 2018 at 1:45 PM

You can keep the videos you create; they will either be on YouTube, Facebook or in a Powerpoint file.

Topic not covered?

Free trial does not allow export

Download videos that you've uploaded - YouTube Help.

Extract files or objects from a PowerPoint file - PowerPoint

More help options