I had installed Videoscribe about a couple of weeks ago, and was having some real good fun with it. I decided I would prepare my course on Udemy using VideoScribe, so I decided to get the Pro licence for one month @ $29.

It loaded the first time well, and I had aborted uploading one of my Scribes. Ever since, VideoScribe has always shown loading, and never completed loading. I have been in touch with the Support team, unistalled VideoScribe, reinstalled it, tried it on a different computer... there's no difference!

I just CANNOT log in to my account! This has obviously left me very frustrated and dejected! I really felt, I could have used this software for my Videos, as of now, things look really bleak!

I have attached a screenshot of the problem I face.

Regards,

Divesh - Unhappy VideoScribe Customer

hi,

i´ve worked last week at my account!

and today ..... the software doesn´t start. like the posting from devish. same endless waiting screen!

Hi,

please could you raise a support ticket and we will be able to help you.

hi mike!

yeah! thats the problem. the tls option was not enabled.

one klick, and videoscribe login is normaly running.

hey, i´ve tested and changed so many things, but the login circle turns and turns and turns.

that the explorer parameters are the problem ..... crazy.

especially i don´t work with ie. never. chrome is standard - or firefox.

thousand thanks to you and the videoscribe team!