1) save your work online and tell support the name of it if you want specific help
2) link to youtube upload tips: http://help.videoscribe.co/support/solutions/articles/1000033708-can-t-upload-scribes-to
3) try saving your scribe with a new name, restarting videoscribe and then rendering your video again
4) tips to prevent freezes crashes, slowdowns and rendering problems etc: http://help.videoscribe.co/support/discussions/topics/1000023738
so i just wasted 3 hours.
downlaoded the trial version. thought to check it out.
3 hours of making short film.
i was afraid to give my you tube password but i did. finished the upload . didnt show on youtube.
tried with the power point got only one frame.
anyway thoght you should know.