I have closed, opened, rebooted, rendered 4 times - all several times (and this has never happened previously) - one said save it in Version 1 but I don't know how to do that - spent all weekend but not solved - all images are jpgs - 2 biggest are 184 and 143 KB Thanks
7) Ask support for specific feedback: You can save the scribe online, and tell support the name of it.
render (and it takes over 3 hours each time!) 4 times-message at end "Creating video, no time remaining" but no file and that message stays even after waiting hours - have exported to "Sparkol cloud space" - created clips previously without any problem - have sent problem to VideoScribe but need to get it working again as I have educators waiting - there is no camera work - it is insert text and add jpg images - FYI go to YouTube and insert Mollet Learning Academy in their search engine - have also saved it online for VideoScribe people - thanks
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Hi David,
Thanks for raising a ticket with us- you should receive a response from the support team shortly.
Thanks but I worked on it and eventually found a "corrupted" image and now everything ok
Hello to everyone,
I tried to render it but it is showing that,, Creating Video, no time Remaining..
What should i do.. i tried online also. but saying some technical problem. and one thing i dint rebooted my laptop
So should i or not?
Hello Amaravathi, I'll log a support ticket for you now and take a look.
David Mollet
render (and it takes over 3 hours each time!) 4 times-message "Creating video, no time remaining" but no file and I have left it for hours to see if that would do the trick - have exported to "Sparkol cloud space" - early response appreciated as I have educators waiting - thanks - problem new - not experienced previously