Security alert : Account

J

Jean Francois Vézina

Started a topic Sun, 21 Sep, 2014 at 5:42 AM

Hi

I have a monthly account and when i try to log in my account i Have a security alert telling me that the information about my certificate ar not availlible on your site. Then he ask me if i want to continue. If i push three or for time then he gave me acces to Video Scribe.

Is there a way to remove this error message ?

I am on PC

Thanks !

JFV

security_alert.JPG

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Joe Clarke

On Mon, 22 Sep, 2014 at 9:23 AM

Hi Jean,

Sounds like you may need to change your security alert options on your computer.

Please see this link regarding changing your security alert settings

on Microsoft's support page.

I

Indirau Basu

On Fri, 21 Oct, 2016 at 8:32 AM

Dear Joe,

The link you shared above takes me to a generic windows help page. Not sure which link within this page has the explanation for changing the security alert settings.

Thanks,

Indira

M

Mike Metcalf

On Fri, 21 Oct, 2016 at 5:23 PM

Microsoft's website has probably changed a lot since this thread was started in 2014. You could type your exact error message into the search bar on that microsoft page to find newer search results.

-Mike (videoscribe user)

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