Hi Claudia,
please save the scribe to your online directory and let me know the name and I can have a look.
-Matt
Hi,
I have closed the app and restarted it and managed to create the full video. :-) Do you think it might be that the laptop I am using is not powerful enough? (ThinkPad i7). Anyway I have loaded the scribe to my online dir for you to take a look. Please note this is my first attempt at the tool :-).
Thanks
Claudia
Hi Claudia,
Great that you have it working now.
It sounds like a memory issue at the time as restarting VideoScribe and trying again has resolved the problem.
Memory is still an area we are working on but as long as it is working now, we will not need to look at it.
Thanks, Joe
Hi Claudia,
I have looked at your scribe and I cannot see anything specific that would have caused this.
Your laptop should be plenty powerful enough, sometimes all it takes is to close the software down and reopen it as you have done.
-Matt
HI, I have had the same problem. The onscreen progress showed a complete render that took about 120 minutes. When the video played, all that had rendered was about 10% of the video. I was producing a 720 wmv format and writing to my drive. When I play the timeline in the editor, it seems to work fine.
Mt first attempt at 1080 wMV was successful.
I did have some issues getting the timeline to play after moving a few cells along the timeline, and inserting new material. It appeared the the camera focus would go to where the material used to sit on the canvas and freeze,. Once I reset the camera to the new location on the camera, the timeline worked again.
Is there a limit to how big I can make the story, how much material I can add or how long it can be? I noticed that the more I add the less responsive the canvas is when I try to move around.
There is no obvious reason for and incomplete render.
I have created progressive file by saving as a new file, each time I add another section so I would have a backup. I started doing this because the program hung more than once.
(I am running on a newly installed DELL 755 OPTIPLEX....lots of hard drove space and 8gb ram)
The video render failed a second time, but not at the same place. I notice that the resulting file, when open in media player, disables the slide control....it is active in all other WMV files.
Mike, When you say the file size is limited, do you mean the output file or temporary files before it writes out the video file, or the timeline file?
Another odd result that may be related --I left the file set to render and it seemed to be going well. I went to bed and when I got up it still had 100 minutes to go, even though it had been left rendering for 6-7 hours. It appears that it;s rendering but in 10 years of video editing, I have never had a file run that long.
It's possible the machine dropped into hibernation, and Sparkol just waited for the machine to wake up?
Help ---I have a file in the cloud space called community report 10. I am having no luck getting this file to render.
This is my first production with this software and I suspect it's a user problem, and may be related to image size. There are several consistent factors in the failure.
I just completed rendering as QUICK TIME and it works fine. The problem is windows media rendering.
Claudia Fourie
Hi,
I need assistance with saving a video:
I am creating a video with voice over, and every time I tried to save as a video file, the creating video complete 100% ( creation time around 60 min), but when I play the video back - only a small part was created.....
Any suggestions on what's wrong / what am I doing wrong...? I have been trying to create the video since last week Friday and an running behind of schedule...
Thanks
Claudia