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PPT disappeared

When I choose powerpoint as my export type, videoscribe renders the video then prompts me to choose a destination folder and file name. I did so the file has been created successfully.

But then, my destination folder is empty. Tried a second time, empty. Asked the PC for a search on the name, nothing.

Rendering for Youtube was succesfull, so I don't think there are any problems with this 1m:40s video.

Can someone help me? Thank you!

also, as mentioned above, try saving the powerpoint file to the default folder instead of selecting a new folder location.

-Mike (videoscribe user)


Thanks. I'd tried saving it to various places but without joy. The help team saved it for me and sent it within hours of posting here so I'm very impressed with their customer support!

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