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Image appearing that's not in the timeline


In the project I'm currently working on there are two points in the film where the next item is drawn, then disappears and then is drawn again and then the film proceeds as normal. But the timeline is not showing these duplicates, so I'm not sure why it's happening or how to get rid of them? 

Help would be much appreciated

You can save your scribe work file online and tell support the name of it if you want them to have a look.


We have released a new version of VideoScribe since you last downloaded the software.

I would highly recommend that you download and install the latest version and see if the problem is resolved.

Let me know if the problem persists after upgrading.


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