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YouTube unable to convert video (Trial version)

After uploading my video, YouTube says that processing failed because it was "unable to convert video file". 

Please advise what the issue might be here

1 person has this question

Hi Ntobeko,

I have converted your post into a support ticket.

Please check your email for more information.

We will be in touch shortly.

I have also experienced the same thing. I have wait for 6 hours to wait but at the end in couldn't convert. ;'( 

dayang nur hidayah abdul rahman

I believe your trial has expired.

If you're trying to render from a different Sparkol account, please

Log into this one and raise a support ticket for further investigation.

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