They're each about 1.5 MB. Is there a size limit?
Hi Dan, there size of the hand files should not cause this problem and I'm sorry you're not having much joy getting these hands on.
What I would like you to try is to create a new scribe project, no need to add images, as soon as you open a new project, can you try adding the hands on and do you get the same issue?
If so, we may need to take a look at the hand files and raise a ticket to investigate the situation.
Please try my suggestion first and let me know what happens.
Thanks, Joe
I am getting a simliar issue. All I get is the align cross mark, and thats it. The thumbnail shows the hand that was chosen, but then inconsistently has it far left when testing. I tried different resolutions...No fixing?
The old version had more hands to choose from. I can't find hands with finger to move in nor erase hand. Where can I find these in the new version??
dana goldberg
I just downloaded the newest version and I am trying to add a few new hands to my project. I keep getting stuck at the align part. The screen freezes here (pic attached). If I click the check and just move on, it doesn't save my new hands. Any one else having problems?