I want to make my scribe a WMV and i try to publish but it gets no further than the preparing video information line....i need a post able format by tomorrow. NEED help NOW!
Here is a list of common problems that cause videoscribe to freeze when rendering, saving opening or playing a scribe: http://help.videoscribe.co/support/discussions/topics/1000023738
here is the official customer support answer for freezing and crashing: http://help.videoscribe.co/support/solutions/articles/1000033705-crashing-and-freezing-videoscribe-free-pro-and-edu
You can save a copy of your scribe
online and tell customer support the name of it, if you would like them
to look at it, or you can attach an exported .scribe file here if you
would like other members to look at it and provide suggestions.
Hope that helps,
-Mike (videoscribe user)