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Acces denied, but why????


I have been using sparkol videoscribe for 1 month, and sent you two payments.

The last payment has been sent on june 8, transaction id is 2******************

Then I cancelled my paypal subscription. 

But now I cannot run sparkol videoscribe, they write, I need pro version.

But I have sent you payment for 1 month - from june, 8 to july, 8.

Am I not right?

I want to be using sparkol videoscribe up to july, 8.

Hi Alex, I have converted this post to a ticket as it is regarding your account.

Thanks, Joe

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