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Can't publish Videoscribe

Hello, I've tried on several occasions to publish my Project but when it gets to 0% it freezes and doesn't finish. I've tried to do this in FLV and Quicktime but it's the same. I've published to the online directory and called it 'Tarantuza' would you mind taking a look? 


I want to download a version to store offline and also publish to youtube. Thanks Brett

As you on a free trial I am going to assume you are trying top publish to YouTube or Facebook as this tends to be the most popular.

I will post some useful links below on how to do these things so you can check against what you have done. Also some common issues and fixes.

How to share your scribe - video

Common issues with YouTube

Common issues with Facebook

Also please bear in mind that the upload is a 3 stage process, first the video is made, then you sign in, then your video is uploaded. If you press the X at any point this will cancel the upload. You will see the below when it's uploaded. Only click the ticks, if you click a X it stops the process.

If you are still having problems after that it would be useful to know at which stage the process is failing? Are you getting as far as putting your YouTube/Facebook password in? Is it failing before that and at the same point each time? If that's the case which element is on screen at that point as it is likely that there is a problem with that element.




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