Sorry you have this issue.
Can you save a copy of the scribe to your online directory and tell us the name so we can take a look?
I have a projects that I have saved and I am not able to go into them to edit.
I have saved one to my online for you to view.
Marc, I've just downloaded a file called Gayliene 1 from your online folder and opened it in my VideoScribe. I was able to add an image to that and save it again successfully. What errors/issues are you getting when you try to edit these?
Saving objects there, try to open .. not open. Prompt what to do