Please try these places before you contact us directly:
If you still need help, contact the Support team directly. We are available Monday to Friday, 9am-5.30pm London time (not including bank holidays in England):
On Twitter – for simple questions requiring a quick answer.
By email – raise a support ticket. Good for private questions. We aim to deal with your question within 1 working day.
By phone – +44 (0)117 332 0999.