Hayley Young
Raise a ticket with our support team and attach a screenshot of the message, along with the computer you're using and what version you're trying to install. (for example, x64 bit on a PC)
The native extension namespace or swf is incompatible with this version try re-installing or contacting your publisher for more info.
this message keeps appearing when I try to launch videoscribe what should I do.
I am using Dell N4110 System with Windows 10 64bit
Jonathan Steele
Hi Muhammad
I would suggest checking you have the latest version of Adobe Air, as this is required to run the software.
If this fails, please raise a ticket with our support team and attach a screenshot of the message, along with the computer you're using and what version you're trying to install. (for example, x64 bit on a PC).
Hi , after download the last version of Adobe air , still the same message appear...
Be sure to raise a ticket as suggested in the previous replies.
-Mike (videoscribe user)
Sherif Ghanem
The native extension namespace or swf is incompatible with this version try re-installing or contacting your publisher for more info.
this message keeps appearing when I try to launch videoscribe what should I do