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Paid and can't get on

Why, when it tells me my subscription was paid on the login page, am I unable to get to anything? It shows me the free trial pages, asks me to buy now, and I can't do any work.

Hi Diane.


I have responded to a support ticket that has been set up for you regarding this issue. You will find my response in your email inbox.

Yes, i'm having t same problem. My subscription was paid on the login page, still unable to get to do anything? It shows me the free trial pages, asks me to buy now, and I can't do any work.

Hi Suraya,


I see that you have been able to log into VideoScribe since posting this. If you require any further assistance, please let me know.


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