Sparkol Help

Topic not covered?

Start a new topic

VideoScribe v3.0.7 is now available

VideoScribe 3.0.7 is now available to download.

Log in to your Sparkol account to download the new version and upgrade.


What’s new in VideoScribe 3.0.7?

- New “Fade In” Animate Method

- Updated options for the “Move In” Animate Method

- Minor bug fixes


Read the v3.0.7 release notes to find out more.

I have a question about v3.0.7. When I set my presets in VS ( like how big image should be imported, drawing time, pause,...) I have to set them every time I launch  VS all over again. Can you help?

Hekki Mitja, I have just changed some settings a few times in various versions of VideoScribe (v2.3.7 / v3.0.7 / v3.0.8-5) and opened them in the same version and other versions and each time my settings are saved and available the next time I log-in. Just wanted to check we are talking about the same thing so have taken a screenshot of the area you should be doing this. If you are still getting this issue then please log a support ticket and we can investigate in more detail - http://help.sparkol.com/support/tickets/new



Hi


Please check my screenshot of the problem https://www.dropbox.com/s/41ky89xllo0qcte/VS%20-%20PROBLEM.mp4?dl=0 Let me know what this problem could be? I have already downloaded the 3.0.8-5 version and its the same problem (  video was filmed in the latest version )


Thanks


Login to post a comment