I have already paid for this
Suddenly I can not access any menus.
Only the following page is displayed continuously
An error occurred and your request couldn't be completed.
Click here to go back to the home page
I can't download and also access my account information
Hey man. I am having the same problem just now, I have raised a ticket and I got a pointless answer, i asked again for help and no response yet. I have sent an email directly to the staff in charge of it and havent gotten any reply either. has your problem been solved? i see that no member of the videoscribe staff replied your ticket either. let me know!
No action has been taken yet.
The problem still remains.
I can't using the program for over a week already.
I paid for a year.
It's really annoying.
I already know that.
even the download page can not be accessed
except the first page and the help page, every page is not inaccessible.
I'm not sure I understand your description of the problem.
already downloaded and installed the program?
Are you having trouble with the program or the website?
You should probably raise a ticket to contact customer support . Explain exactly what you do before you see the error message.
-Mike (videoscribe user)