Videoscribe.co experiencing technical issues : Account

Joe Clarke

Started a topic Fri, 26 May, 2017 at 8:46 AM

Videoscribe.co is currently experiencing technical issues. We are working on this as a priority.

You will still be able to subscribe via sparkol.com and contact us via support in the usual way.

We apologise for any inconvenience caused and thank you for your patience.

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Elizabeth Smith

On Mon, 12 Jun, 2017 at 8:17 PM

I have partially created a presentation but I can't open the app on my iPad any more? Would I be better to be trying on a desktop? Is my scribe too big for the iPad?

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Mike Metcalf

On Mon, 12 Jun, 2017 at 9:17 PM

you could Raise a Ticket and ask customer support to look at it.

-Mike (videoscribe user)

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///umaya/// Maruf

On Mon, 14 Aug, 2017 at 11:01 AM

Hi..All I'm new Join heyr

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wakil anandabks

On Fri, 2 Feb, 2018 at 2:55 AM

why in videoscribe I can not add images, whereas to add text and graphs can help please

Matthew Cook

On Mon, 5 Feb, 2018 at 12:58 PM

Hi Wakil,

Sorry that you are experiencing this issue.

Please save your work, close VideoScribe, open it again and try again.

If that doesn't work, try again after restarting your computer.

If that doesn't work, close the software, restart your router and then try again.

If that doesn't work, follow the instructions in the article Library images will not preview or load.

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Endra Pratama

On Wed, 4 Jul, 2018 at 7:30 PM

Kenapa saya tidak bisa mengoperasikan aplikasi videoscribe ini di ponsel android saya bisakah membantu saya?

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Mike Metcalf

On Thu, 5 Jul, 2018 at 2:46 AM

Videoscribe no longer offers or supports the android application.

That's why it does not work.

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Videoscribe.co experiencing technical issues

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