Sparkol Help

Topic not covered?

Start a new topic

What!!??? Bought credits, downloaded app on desktop, still won't publish

This is REALLY FRUSTRATING. I have deleted all my other videos, bought in-app credits (several times), followed all the instructions and my videos will still not publish to sho.co. I have clients waiting to see them. There seems to be no reason why I can't publish. What is going on? The app has no way for me to see why this is happening! Really turning me off this product.

Hi Eimear,


Sorry that you're having this issue with Tawe. When you say that the video will not publish on sho.co, do you mean that you have successfully sent the scribe to sho.co and the video doesn't get created or that you are unable to even send it to sho.co?


Login to post a comment