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Getting scribes if pro account expired

A former employee created a scribe but now his PRO (not trial) version is expired.  He is willing to get his scribe but he cannot get it anymore.  Is there a way that it can be retrieved?


I know for trial versions there is the option to pay for a month, but in this case it is different adn I don't believe it is appropriate to have to pay just to get things that have already been created.  He was already using a paid account and created the scribe with a paid account.  Now all he wants to do is retrieve it, to give it to me...I also have a paid account. 



Hi Mark,


I've converted your post to a support ticket and sent a reply. Please check your email for further information.


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