Sparkol Help

Topic not covered?

Start a new topic

Contact

Can you please provide me with an email address to contact you.

Hi,

If you scroll down a bit, you will see:


"More help options"

"All contact methods"

and

"RAISE A TICKET"



You can click the RAISE A TICKET button to email a support request form to customer support.


or you can click the YOUR TICKETS button at the top of the page and then click the RAISE a TICKET on that page.


-Mike (videoscribe user)

Cheers


Hi Sarah, I have just replied to your support ticket

i have an joint acount debit card , can i use that for buying videoscribe 


If you are an authorized user of a valid major credit or debit card, it should work.


related thread: http://help.videoscribe.co/support/discussions/topics/1000050111

 

Are we able to call you and solve an issue that is time sensitive or can we only talk to you through raising a ticket?

The "ALL CONTACT METHODS" link (that was mentioned earlier in this thread) will show you all contact methods including phone number.

 


Login to post a comment