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Voiceover Processing Indefinite Hang

I am experiencing the same issue found here:  http://help.videoscribe.co/support/discussions/topics/1000037075



Indefinite hang on processing, twice in a row after two good "takes."  This is not good, I do expect the tool to work.  

Sounds like you need help identifying problems with your scribe.

1) save your project file to the cloud folder and raise a support ticket asking customer support for help (they work monday through friday during UK business hours).

or

2) save your project as a .scribe file and attach it here if you want help from videoscribe users.

3) if you think the voiceover is the problem, you could attach it here as well.

-Mike (videoscribe user)


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