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No puedo descargar el video :(

He intentado descargar el video, publicarlo en facebook y en youtube y no me deja 
Estoy usando la prueba gratis y no he podido descargarlo, de verdad es muy urgente 

Hi,
1) Please save your project to the cloud folder if you would like customer support to look at it. You can also click "YOUR TICKETS" at the top of this page and raise a new support ticket to contact customer support directly.

2) If you would like help from other videoscribe users, please save your project as a ".scribe" file and attach it here.

-Mike (videoscribe user)


 


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