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videoscribe won't close/shut down

My videoscribe won't close. It continues to load and I cannot quit the program. This is preventing me from shutting down my computer.


What can I do?

1) did this happen one time or multiple times?
2) mac or pc?
3) what where you doing when it froze? (starting the program, logging in, opening a scribe project, adding an image etc.?

on a pc you might be able to right-click and close the program from the task bar at the bottom of your windows desktop
on a pc you might be able to ctrl+alt+delete> task manage> videoscribe> end task

-Mike (videoscribe user)

 

Using a Mac, Ctrl+click on the VideoScribe dock icon and when the menu pops up press the Alt key and select 'Force Quit'.


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