Hi! Need urgent help... have a deadline today already 1:30 PM here in USA
When I convert the scribe into a Movie (Quicktime. MOV) the video is not playing the same as I did in the scribe, I mean... texts that are not showing... setting the camera ion different positions than the one used in the scribe...
I saved is at 720 HD then tried at 640 but still having the same problem...
There are 2 possible causes of rendered videos being different from the preview in VideoScribe.
1. When you have an element set to Move-in that has a zero second animate time it can appear in the wrong place or not appear at all on the rendered video. A version of VideoScribe has just been released (Sep 05 2016) where this issue has been fixed.
Please install the latest version of VideoScribe using the following links.
2. If a text element with a 0 second Animate time is followed by another element (image or text) that has 0 second Animate time any pause and transition time are ignored for the first element on the rendered video. A workaround for now is to add 0.1 seconds to the Animate time and removing the hand of either element.
We are still working on a fix for this issue.