I am employee of an agency that has recently made the step towards videoscribe videos. I was given the task to prepare a video but the quality is not right. The images and the hand also look kind of pixelated.
-Mike (videoscribe user)
Hi. Thank you very much. Can I update codec myself?
You might just need to install a newer version of VLC player. If you can do that, I would recommend that you try to do that.
If you know someone who knows more about computers they might be able to help you.
If you don't know what to do and you think you might harm your computer, then you probably should not try to do it.