We have paid our annual Videoscribe subscription and the receipt is showing as being paid on the system.
When I try to log on it says "you need a Sparkol PRO account to use Videoscribe. you can only take advantage of the trial once.
Please could you help, as we are trying to get a project finished asap.
My account details are email@example.com
Adam, not sure what happened there but I have just corrected the error. Apologies!