I've published my scribe twice.
Both times, there are elements that play fine in my preview, but are completely omitted from the published version....this throws off my audio too...
How can I get this looked at? I'd be happy to send you my scribe file, if I knew where to locate it...
here is my published file link:
Save it online and let us know what it's called. Also the timings of the missing images would be very useful
it is saved online in the base folder - Called Explainer Video New
some examples of missing elements are:
1. Small Red Car at :12
2. Internet explorer screen at :21
3. Screenshot at 1:50
Any update on this?
Vincent, sorry for the delay we are closed over the weekend.
Unfortunately the base folder is a local folder and not online. Your online cloud folder is empty so I can't download this and take a look. Instructions for saving online
OK...Sorry about that.
Can you see if you can access it now? I think I saved it in the right folder this time.
Yes I can.
All 3 of those elements have been set to 'Move In' with 0.00sec as the move time. VideoScribe can't do that so if you want things to to appear instantly use draw with a 0.00sec time. I have amended those 3 elements to draw instead of move in and it seems to be fine now.
I've put the new file with the changes in you cloud folder called "Explainer Video New_Sparkol"
it's odd how when you preview, the elements are there with the settings I had, but when published they are missing. I would think the preview should reflect what the published version looks like.
In any event, thank you for correcting the problems.
I will continue with my final version and let you know if I have any other issues.